Delivery Information

Impression kits are sent Royal Mail first class post 1-3 working days delivery, pre-paid returns envelope included for UK orders. If you require your impression kit urgently, it can be sent Special Next Day Delivery at a cost of £6.50 - please contact us to arrange this.

Jewellery Delivery Options

• Special Delivery (Insured) - RECOMMENDED. Jewellery will be delivered the next day after posting in most areas of the UK, however there are some exceptions, please visit the Royal Mail website here for more information. This postage option offers insurance for lost, stolen or damaged jewellery during transit, cost £6.50.


• Royal Mail Signed For Delivery (Not Insured). Delivery time normally 1-3 working days. This postal option is not tracked or insured, cost £3.50.

  

Our postal charges includes sending your impression kit via first class post, a pre-paid returns envelope, and delivery of your jewellery by your chosen postage option - Royal Mail Signed For or Special Delivery. It also includes the postage of any extra kits you may require.

We aim to send your Impression kit within 48 hours of placing an order (weekends not included).

Need your impression kit by the next Day?If time is of the essence, and you need your impression kit quickly, we can arrange next day delivery. Please contact us to arrange.

Change of delivery details. Your jewellery will be sent to the delivery address specified, if you wish to change the delivery address after placing an order, please email the address to us.

International orders are welcome; please contact us for shipping costs. Where available we will send jewellery tracked and signed. We will also obtain insurance, although this is not available to all countries, therefore we advise checking with the postal service of your country before ordering.We supply an addressed return envelope for your impressions, however we do not include returns postage as each coutry differs in postal costs and options.

Please allow a little extra time in the lead up to  Christmas, Mothers and Fathers Day as these are our busiest times and things can take a little longer!